At Shelby Advance™, our goal is to help connect you with third-party lender partners who may be able to assist you with your financial needs.

Welcome to Shelby Advance™! If you would like information on our services, please email us at [email protected]. We are proud to offer an email address that we created especially for people who may experience accessibility issues with our website. Our specially-trained staff will give your email first priority and will be happy to help you connect with one of our third-party lenders. We can also assist any hard of hearing users via email at [email protected].

We’re Here to Help!

Ready to request a loan?! Just email us at [email protected] between the hours of 9:00 AM and 6:00 PM Eastern Standard Time, 7 days a week. We’ll be happy to talk you through your options, answer any questions that you have, and help you find the lender that is right for you. If you have auditory issues our customer service team will be happy to assist you via email at [email protected].

About Shelby Advance™

Shelby Advance™ is an infomediary service that will attempt to connect you with independent, third-party lenders and financial service providers who may secure a payday loan, personal loan, or cash advance for you. The operator of this website is not a lender and does not make loan decisions.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.

What is this page all about?

Shelby Advance™ is committed to accessibility and constantly strives to ensure compliance with all applicable laws and guidelines. To ensure that our services are as easy to use as possible for all of our customers, we have created this page to highlight our key offerings and to guide you to our priority customer service email address ([email protected]), where we can answer all of your questions. We’re always open to feedback on the accessibility of our website, so please do not hesitate to share your experience with us. We look forward to serving you.

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